Contact Us

We love hearing from you. For help with Chipotle Goods (apparel and merchandise) orders placed on this site, our Loomstate‑for‑Chipotle customer service team is available Monday–Friday, 9 AM–8 PM EST.

IMPORTANT: This site is operated by Loomstate, a third‑party partner for Chipotle Goods only. If you’re reaching out about anything else—such as an issue with a restaurant order, delivery, an in‑restaurant visit/experience, Rewards or account questions—please contact the Chipotle Customer Service Team directly at https://www.chipotle.com/contact-us.